Contact Us

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Holiday Closure Schedule:

We will be closed from Tuesday, December 24, 2024, through Monday, January 6, 2025, inclusive.

  • We encourage you to anticipate your needs and place orders early to ensure they are processed before our closure.
  • Any requests received after Friday, December 20, will be processed upon our return.
  • Pick-ups can be made until Monday, December 23, at 4:00 p.m.

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Need help deciding which product(s) to choose? Interested in technical consultation or color consultation? Looking for a quote for application? Have questions about our training sessions?

We operate via phone, video call, or email:

  • Phone :             514 691-4065
  • Email:                contact@tockay.com
  • Hours:
    Monday           9:00 AM – 5:00 PM
    Tuesday           9:00 AM – 5:00 PM
    Wednesday    9:00 AM – 5:00 PM
    Thursday         9:00 AM – 5:00 PM
    Friday               9:00 AM – 5:00 PM
    Saturday         9:00 AM – 12:00 PM

 

Rest assured that we do our best to respond to your messages as quickly as possible.

Pickup for your purchases is available at the Fredyma warehouse:

  • Address:   5755 Des Rossignols Blvd., Laval (Quebec) H7L 5X4
  • Hours:       Monday to Friday, from 9:00 AM to 4:00 PM

     

    Please make sure to have your invoice number with you before heading to the warehouse to pick up your order. Without this number, no order can be handed over.

  
Delivery of orders:

For orders of 50 kg or more, or for the delivery of liquid products during the Winter season, please contact us 

 

Consultations

TECHNICAL AND COLOR CONSULTATIONS (by phone or by video conference):
  – Monday to Friday, from 9:00 AM to 5:00 PM, and Saturday, from 9:00 AM and noon, by appointment* only.


SHOWROOM VISIT :
  – Fridays, between 10:30 AM and 5:30 PM, by appointment* only. Feel free to contact us with any questions!  

*A free and personalized consultation is offered during each appointment to better serve and advise you. We also ask for your cooperation in being punctual to avoid wait times for other clients.

 

Address for administrative correspondance:

Distribution Tockay inc. 
6001 St-Hubert Street
Montreal (Quebec) H2S 2L8

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